Privacy Policy

Privacy Policy

Adleur Group Pty Ltd
ABN 71685079994
Effective Date: July 1, 2025

1. Introduction

Adleur Group Pty Ltd ("Adleur", "we", "us", or "our") is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

2. What Personal Information We Collect

We may collect personal information that is reasonably necessary for our business activities. This may include:

  • Full name

  • Contact details (phone number, email address, postal address)

  • Date of birth

  • Employment and income information

  • Financial and credit-related information

  • Identification documents (e.g., driver's licence, passport)

  • Information collected via website cookies and analytics tools

  • Any other information you voluntarily provide

3. How We Collect Personal Information

We collect personal information directly from you when:

  • You complete online forms or applications

  • You contact us by phone, email, or in person

  • You subscribe to our newsletters or updates

  • You visit our website or use our digital platforms

  • You engage with us on social media

We may also collect personal information from third parties, including:

  • Credit reporting bodies

  • Government agencies

  • Business partners or referrers

  • Publicly available sources

4. Why We Collect and Use Personal Information

We collect and use your personal information to:

  • Provide our services to you, including finance or investment information

  • Verify your identity and assess eligibility for services

  • Communicate with you about our services

  • Manage, improve and administer our website and operations

  • Comply with legal and regulatory requirements

  • Conduct marketing, promotions and customer surveys (only with your consent)

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors and related entities

  • Credit reporting agencies or third-party financial institutions

  • Service providers such as IT, marketing, and administrative support

  • Legal, regulatory, or government authorities when required by law

  • Other third parties with your consent or where required or authorised by law

We do not sell your personal information to third parties

6. Overseas Disclosure

Some of our service providers or partners may be located overseas. Where your information is transferred outside Australia, we will take reasonable steps to ensure the overseas recipient complies with Australian privacy laws or is otherwise bound by a substantially similar privacy regimes.

7. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes physical, electronic and procedural safeguards.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. 

8. Access to and Correction of Your Information

You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant or misleading.

To request access or correction, please contact us using the details in Section 11 below. We may charge a reasonable fee for access, and we will respond within a reasonable timeframe.

9. Website and Cookies

When you visit our website, we may use cookies or similar technologies to collect usage data, improve user experience and track website performance.

You can configure your browser to refuse cookies or alert you when cookies are being used. However, some features of the site may not function properly without them.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

10. Marketing and Opt-Out

We may use your personal information to send you updates, promotional material, or information about our services. You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact:

Privacy Officer
Adleur Group Pty Ltd
Email: info@adleur.com.au

We take all complaints seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

12. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website and will be effective from the date of posting.

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